Reference

1. Odili V, Ihenyen A, Okhawere M. Patients’ satisfaction with pharmacy services in a secondary health care facility in Benin City. Nigerian J Pharm Appl Sci Res. 2017;6(1):65–72.
2. Rama M, Kanagaluru S. A study on the satisfaction of patients concerning hospital services. Int J Business Economics Management Res. 2011;1(3):15–25.
3. Minarikova D, Malovecka I, Foltan V. Patient choice of pharmacy and satisfaction with the pharmaceutical care-Slovak regional comparison. Farmacia. 2016;64(3):473–480.
4. Prakash B. Patient satisfaction. J CutanAesthet Surg. 2010 Sep;3(3):151-5.
5. Khudair IF, Raza SA. Measuring patients’ satisfaction with pharmaceutical services at a public hospital in Qatar. Int J Health Care Qual Assur. 2013;26:398–419.
6. Ayele Y, Hawulte B, Feto T, Basker GV, Bacha YD. Assessment of patient satisfaction with pharmacy service and associated factors in public hospitals, Eastern Ethiopia. SAGE Open Med. 2020 May 13;8:205-12
7. Nigussie S, Edessa DJ. The extent and reasons for dissatisfaction from outpatients provided with pharmacy services at two public hospitals in eastern Ethiopia. Frontiers in Pharmacology. 2018;9(p):1132.
8. Kefale AT, Atsebah GH, Mega TA. Clients’ perception and satisfaction toward service provided by pharmacy professionals at a teaching hospital in Ethiopia. Integr Pharm Res Pract. 2016;5:85.
9. Berehe TT, Bekele GE, Yimer YS, et al. Assessment of clients satisfaction with outpatient services at Yekatit 12 hospital medical college, Addis Ababa, Ethiopia. BMC Res Notes. 2018;11(1):1–6.
10. Alanazi AS, Shah S, Abbas G, Hussain M, Saleem A, Khurram H, Chand UR, Mallhi TH, Khan YH, Ilyas K, Tariq S, Jamil A, Alzarea AI, Alzarea SI. Assessing Patient Satisfaction with Community Pharmacy Services: A Large Regional Study at Punjab, Pakistan. Patient Prefer Adherence. 2023 Jan 5;17:13-22.
11. Abebe TB, Erku DA, Gebresillassie BM, et al. Expectation and satisfaction of HIV/AIDS patients toward the pharmaceutical care provided at Gondar university referral hospital, northwestern Ethiopia: a cross-sectional study. Patient Prefer Adherence. 2016;10:2073.
12. Upadhyay DK, Ibrahim MIM, Mishra P, Alurkar VM. A non-clinical randomized controlled trial to assess the impact of pharmaceutical care intervention on the satisfaction level of newly diagnosed diabetes mellitus patients in a tertiary care teaching hospital in Nepal. BMC Health Serv Res. 2015;15(1):57.
13. Kebede H, Tsehay T, Necho M, Zenebe Y. Patient Satisfaction Towards Outpatient Pharmacy Services and Associated Factors at Dessie Town Public Hospitals, South Wollo, North-East Ethiopia. Patient Prefer Adherence. 2021;15:87-97.
14. Ismail A, Gan YN, Ahmad N (2020) Factors associated with patient satisfaction towards pharmacy services among out-patients attending public health clinics: Questionnaire development and its application. PLoS ONE 15(11):1-8.
15. Zhang XH, Jin J, Ngorsuraches S, Li SC. Development and validation of a scale to measure patients' trust in pharmacists in Singapore. Patient Prefer Adherence. 2009 Nov 3;3:1-7.